- High Quality
- Unique Design
- Beautiful Packaging
- Attracts Compliments
- Exactly As Described
I really love the earring itself. It's beautiful and I got many compliments. The only downside is that the friction back doesn't close very well. I decided to take a risk and use it anyway but I ended up losing the charm in a normal day where I wasn't doing any activities. I'm wondering if there's a way to fix that. Tried to bend it but it doesn't seem to work at all.
US Merchants of the Sun
Thanks so much for taking the time to leave a review.
We are so sorry to hear you've had this issue with your Cardinal Charm earring. This doesn't reflect our standard quality control procedures.
Your item will be replaced and our customer service team will be in touch to help resolve the issue and improve your overall experience with Merchants. Thank you for your feedback.
We take all reviews seriously and strive to provide the best possible customer experience.
Sincerely, Merchants Team.